WELCOME

Welcome to the Pathfindr Handbook, your one-stop shop to help you get the most from your hardware.

More than location tracking

Pathfindr is an asset tracking platform. Use it for location plus condition and utilisation monitoring.

The portal is your tracking database. It stores data from your trackers.

You can use it to:

• Locate assets (indoor and GPS)

• Monitor temperature, humidity, and other environmental signals

• Track dwell time and movement

• Detect impacts

• Identify zone bottlenecks

If you want an onboarding call, submit a request via Raise a support ticket.

Head over to our website for a fuller overview of solutions:

• Condition Monitoring

• Material Life Tracking

• Indoor tracking

• Intra-logistics tracking

• Fluid Level Monitoring

• Current monitoring

Getting Started

1

1) Launch your assets

Create the tracking relationship between your physical asset and a tracker.

• If you’re using the newer flow: Launch Asset (new)

2

2) Find what you need

Use search for quick lookups. Use reports when you need more filters or exports.

• Quick Search

• Advanced Searches

3

3) Check permissions and admin features

Some actions are limited by role. System settings and hardware management are typically admin-only.

• User roles & permissions

• System Administration

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4) Get help

If you can’t find what you need, contact support.

• Raise a support ticket

Use the AI search in the top-right. Ask a question in plain English.

Browse the handbook

• Portal how-to's: Pathfindr Portal Guides

• Install and deploy hardware: Installation Guides

• Mobile workflow: Pathfindr App

• Terminology: Glossary of terms

Popular tasks

Launch an asset

Link

Launch Asset (new)

Popular tasks

Search for an asset

Link

Quick Search

Popular tasks

Recycle an asset

Link

Recycle Asset

Popular tasks

Contact support

Link

RAISE A SUPPORT TICKET